Shipping policy
At MELLIYAL, we are committed to delivering our exclusive women's premium cotton dresses safely and on time, across India and worldwide through India Post.
Order Processing
- All orders are processed within 2-5 working days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festive seasons, new launches, or sale periods, processing time may be slightly longer.
Shipping Within India 🇮🇳
- We ship to all locations across India
- Estimated delivery time is 5working days
International Shipping 🌍
- We ship worldwide
- Estimated delivery time is 7–45 business days, depending on the destination country and customs clearance.
- Delivery times may vary based on local postal services and customs processing.
Shipping Charges
- Shipping charges are calculated based on the destination and package weight.
- The final shipping cost will be displayed at checkout before payment.
Order Tracking
- Once your order is shipped, you will receive a tracking number via WhatsApp, SMS, or email.
- You can track your shipment through the tracking service.
Customs & Import Duties (International Orders)
- International orders may be subject to customs duties, taxes, or import charges imposed by the destination country.
- These charges are the responsibility of the customer.
Incorrect Address or Failed Delivery
- Please provide a complete and accurate shipping address and contact number.
- MELLIYAL is not responsible for delays or failed deliveries caused by incorrect address details.
- If a parcel is returned due to an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply for re-dispatch.
Damaged or Lost Shipment
- If your parcel arrives damaged or appears tampered with, contact us within 24 hours of delivery with clear photos of the package.
- We will assist you in resolving the issue with India Post.
Contact Us
For any shipping-related questions or assistance, please contact MELLIYAL Customer Support via email.
MELLIYAL — Premium Cotton Dresses for Women, Designed with Elegance.